Top Call Center BPO Providers in Sri Lanka

Bellvantage (Pvt) Ltd is a premier BPO solutions provider in Sri Lanka and a proud subsidiary of Melsta Corp. With over 15 years of experience, Bellvantage delivers end-to-end contact center solutions, including skilled agents, manpower outsourcing, advanced call center infrastructure, and 24/7 operations—backed by ISO 9001 certification and trusted by top brands across industries.

With a global footprint and a leading position in the outsourcing industry, Konnect BPO enables many businesses to concentrate on their core operations. From its very inception in 2016, we at Konnect BPO have helped our clients achieve their business objectives and thrive in cutthroat marketplaces by providing ongoing, top-notch services and intensive outsourced solutions. We consist of 22+ prominent clients and 250+ staff strength answering 20000+ calls per day while located in a travel-friendly area for the employees. As a result of our global operations and rigorous adherence to all regulatory requirements, upholding these standards and adhering to all procedures, protocols, and processes are requirements that cannot be waived.

"We are a comprehensive technology solutions provider offering a wide range of services tailored to meet the evolving needs of businesses. Our expertise spans custom software development, AI-powered innovations, dynamic web and mobile applications, scalable cloud solutions, and robust enterprise systems. With a strong focus on quality, performance, and user experience, we empower organizations to enhance their operations, drive digital transformation, and achieve long-term success through smart, future-ready technology."

We are dedicated to helping businesses grow, innovate, and succeed. At TACT, we believe that the right business consultancy can make all the difference. Our experienced team brings fresh ideas, creative solutions, and industry expertise to every challenge. We offer customized business consultancy services and professional qualifications designed to meet your unique needs and drive exceptional results.

Acril Holdings is a premier outsourcing service provider based in Sri Lanka and recognized as one of the leading offshore outsourcing companies in South Asia. Since beginning its operations in 2016, Acril Holdings has delivered high-quality BPO and KPO solutions to clients across the United States, Europe, and Australia. Over the years, the company has steadily grown its global presence by building and training specialized teams to support diverse business needs. With a strong focus on excellence and client satisfaction, Acril continues to support international businesses through efficient and customized outsourcing solutions

your trusted partner for innovative and reliable BPO services. We are driven by a strong commitment to ethical values, community empowerment, and helping businesses succeed through modern, forward-thinking solutions. At HBSI, we offer a wide range of scalable BPO services, including accounting, software development, and more. Our focus goes beyond delivering services—we work alongside you to create tailored solutions that drive success. Integrity, accountability, and sustainability are at the core of everything we do, ensuring transparency and positive impact on both business and community. Discover the HBSI advantage—where technology, expertise, and trust come together to support your growth. Connect with us today to explore how we can help your business move forward.

Sensus BPO Services (Pte) Ltd is a leading Business Process Outsourcing (BPO) company offering end-to-end services including back-office support, debt recoveries, investigations, customer care, business research, analytics, and consultancy. Our experienced team is dedicated to delivering high-quality, customer-focused solutions. We combine skilled professionals, advanced technology, and strong leadership to help businesses grow and succeed. In addition to our core team, we have access to freelance and part-time experts to meet specific project needs. With a workforce of 150 staff specializing in debt recovery and regional operations across the island, we have the capacity to scale according to client requirements. At Sensus, we value our people, promote diversity, and foster a culture of integrity, innovation, and continuous improvement.

Sterling BPO is a dynamic Business Process Outsourcing (BPO) company operating from Australia and Sri Lanka, delivering high-quality outsourcing solutions to businesses in Australia and beyond. Since 2014, we have been helping organizations streamline their operations and achieve growth through innovative, efficient, and cost-effective BPO services. Over the years, our commitment to excellence has earned the trust of clients across various industries. Our mission is to deliver reliable, innovative, and affordable outsourcing solutions tailored to meet the unique needs of every client. We combine industry expertise, strict quality standards, and a focus on timely delivery to ensure outstanding results. With state-of-the-art infrastructure, deep business knowledge, and a team of skilled professionals, Sterling BPO is dedicated to providing top-tier services that help businesses thrive. Our team works closely with clients to design and implement the right solutions, consistently delivering reliable and seamless outsourcing support. Today, Sterling BPO proudly serves the Australian market with round-the-clock customer care services, ensuring continuous support every day of the year.

Ella – Rose (ER) is a dynamic BPO company based in Colombo, Sri Lanka, marking its 10th year of successful operations in 2025. We focus on delivering tailored business solutions that align with each client’s unique objectives, maintaining high standards of quality and diligence. More than just an outsourcing service provider, we offer comprehensive and customized support to help our clients thrive. Our team works flexibly across time zones, ensuring seamless service around the clock. What sets ER apart is the commitment we bring through the expertise of our skilled leadership, a decade of proven results, and the strong relationships we nurture with both clients and employees. These factors drive our performance and contribute to the growth of the businesses we serve.