CX360 Global - Sri Lanka's Top-Rated BPO Experts

Introduction

Last Updated: May 10, 2025

This Cookie Policy explains how CX360Global ("we", "us", or "our") uses cookies and similar technologies on our website https://cx360.global (the "Website"). This policy should be read alongside our Privacy Policy, which explains how we use personal information.

By continuing to browse or use our Website, you agree to our use of cookies as described in this Cookie Policy. If you do not wish to accept cookies in connection with your use of our Website, you must disable cookies by adjusting your browser settings or stop using our Website.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

In addition to cookies, we may use web beacons, pixel tags, and other similar technologies. These are small graphic files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email we have sent them.

Types of Cookies We Use

We use the following types of cookies on our Website:

Essential Cookies

These cookies are necessary for the Website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

Cookie Name	Purpose	Duration
sessionid	Maintains user session	Session
csrftoken	Helps prevent Cross-Site Request Forgery attacks	1 year

Performance Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the way our Website works.

Cookie Name	Purpose	Duration
_ga	Used by Google Analytics to distinguish users	2 years
_gid	Used by Google Analytics to distinguish users	24 hours
_gat	Used by Google Analytics to throttle request rate	1 minute

Functionality Cookies

These cookies allow the Website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie Name	Purpose	Duration
language	Remembers language preference	1 year
theme	Remembers theme preference	1 year

Targeting and Advertising Cookies

These cookies are used to make advertising messages more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.

Cookie Name	Purpose	Duration
_fbp	Used by Facebook to track visits across websites	3 months
_gcl_au	Used by Google AdSense for experimenting with advertisement efficiency	3 months

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and deliver advertisements on and through the Website.

Analytics Providers

We use Google Analytics to help us understand how our Website is being used. These cookies may track things such as how long you spend on the Website and the pages that you visit. For more information about Google Analytics cookies, please see Google's privacy policy.

Social Media Providers

We may use social media buttons and/or plugins on our Website that allow you to connect with your social network in various ways. For these to work, social media sites (including Facebook, LinkedIn, and Twitter) will set cookies through our Website which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Advertising Providers

We may partner with third-party ad networks to manage our advertising on other sites. Our ad network partners may use cookies and web beacons to collect information about your activities on our Website and other sites to provide you targeted advertising based upon your interests.

Cookie Management

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.

Browser Settings

You can generally find information on how to manage cookie settings on browsers at the following links:

Cookie Preference Tool

In addition to browser settings, we provide a cookie preference tool on our Website that allows you to accept or reject different types of cookies we use. You can access this tool by clicking on the "Cookie Settings" button at the bottom of our Website.

Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Please Note:

If you choose to disable cookies, some areas of our Website may not work properly. In particular, essential cookies cannot be disabled as they are necessary for the Website to function properly.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this Cookie Policy.

If we make material changes, we will notify you through a notice on our Website prior to the changes becoming effective, and we will update the "Last Updated" date at the top of this Cookie Policy.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy, please contact us at:

CX360Global

123 Business Park, 4th Floor

Colombo 03, Sri Lanka

Email: privacy@cx360.global

Phone: +94 11 2345678

Cookie Policy

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